"Call center optimization - Step by step."

Erik Chromý, Matej Kavacký, Ivan Baronak (2017)

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DOI: 10.1109/TSP.2017.8075949

access: closed

type: Conference or Workshop Paper

metadata version: 2017-10-27

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Erik Chromý, Matej Kavacký, Ivan Baronak:
Call center optimization - Step by step. TSP 2017: 119-123

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