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"Characterizing Time-Bounded Incident Management Systems."
Victor F. Cavalcante et al. (2012)
- Victor F. Cavalcante, Claudio S. Pinhanez
, Cleidson R. B. de Souza, Rogério Abreu de Paula, Ana Paula Appel, Carolina S. Andrade:
Characterizing Time-Bounded Incident Management Systems. SRII Global Conference 2012: 750-759
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