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"Exploring Response Strategies of Robotized Products in Problematic ..."
Sangmin Kim, JongSuk Choi, Sonya S. Kwak (2023)
- Sangmin Kim, JongSuk Choi, Sonya S. Kwak:
Exploring Response Strategies of Robotized Products in Problematic Situations: Analysis of Apology and Risk Communication Strategies. ICSR (2) 2023: 308-321
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