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"Spiteful, One-Off, and Kind: Predicting Customer Feedback Behavior on Twitter."

Agus Sulistya, Abhishek Sharma, David Lo (2016)

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DOI: 10.1007/978-3-319-47874-6_26

access: closed

type: Conference or Workshop Paper

metadata version: 2019-09-24

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  dblp key:
  - conf/socinfo/SulistyaSL16
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  - https://dblp.org/rec/conf/socinfo/SulistyaSL16
Agus Sulistya, Abhishek Sharma, David Lo:
Spiteful, One-Off, and Kind: Predicting Customer Feedback Behavior on Twitter. SocInfo (2) 2016: 368-381

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