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"A framework for evaluating customer satisfaction."

Libo Zhang, Yihan Sun, Tiejian Luo (2016)

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DOI: 10.1109/SKIMA.2016.7916264

access: closed

type: Conference or Workshop Paper

metadata version: 2022-03-08

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Libo Zhang, Yihan Sun, Tiejian Luo:
A framework for evaluating customer satisfaction. SKIMA 2016: 448-453

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