"HERDING CATS: training students in customer service, assisting faculty and ..."

Dora Douglas, Melissa Foster (2003)

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DOI: 10.1145/947469.947492

access: closed

type: Conference or Workshop Paper

metadata version: 2018-11-06

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Dora Douglas, Melissa Foster:
HERDING CATS: training students in customer service, assisting faculty and facilitating trainers for various technical levels. SIGUCCS 2003: 83-85

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