"Bottom-up implementation of TQM: a new paradigm in bringing excellence to ..."

Robert H. August, Mark Eversoll (1994)

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DOI: 10.1145/196355.196414

access: closed

type: Conference or Workshop Paper

metadata version: 2018-11-06

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Robert H. August, Mark Eversoll:
Bottom-up implementation of TQM: a new paradigm in bringing excellence to the customer. SIGUCCS 1994: 95-100

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