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"Using QFD to Link ISO 9001 QMS and PZB Gap Model An Integrated Approach ..."
Ren-Chieh Liao (2010)
- Ren-Chieh Liao:
Using QFD to Link ISO 9001 QMS and PZB Gap Model An Integrated Approach for Customer Satisfaction. ICSS 2010: 173-179
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