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"Service Customization: Optimizing Value Creation and Capture by Designing ..."

Jürg Meierhofer, Christoph Heitz (2021)

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DOI: 10.1109/SDS51136.2021.00013

access: closed

type: Conference or Workshop Paper

metadata version: 2023-09-30

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  - conf/sds2/MeierhoferH21
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  - https://dblp.org/rec/conf/sds2/MeierhoferH21
Jürg Meierhofer, Christoph Heitz:
Service Customization: Optimizing Value Creation and Capture by Designing the Customer Journey. SDS 2021: 32-38

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