"Quality of CRM Systems: a systematic mapping study."

Jhonatan Boarim, Ana Regina Cavalcanti da Rocha (2019)

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DOI: 10.1145/3364641.3364655

access: open

type: Conference or Workshop Paper

metadata version: 2022-03-29

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Jhonatan Boarim, Ana Regina Cavalcanti da Rocha:
Quality of CRM Systems: a systematic mapping study. SBQS 2019: 119-128

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