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"Representation of knowledge in information technology Service Capability ..."

Farhad Daneshgar, Krishna Ramarathinam, Pradeep Kumar Ray (2008)

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DOI: 10.1109/RCIS.2008.4632110

access: closed

type: Conference or Workshop Paper

metadata version: 2017-05-25

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Farhad Daneshgar, Krishna Ramarathinam, Pradeep Kumar Ray:
Representation of knowledge in information technology Service Capability Maturity Model (IT Service CMM). RCIS 2008: 215-226

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