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"Implementation of Customer Service Management System for Corporate ..."

Thomas Hinselmann et al. (2004)

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DOI: 10.1007/978-3-540-30545-3_45

access: closed

type: Conference or Workshop Paper

metadata version: 2022-01-12

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  - conf/pakm/HinselmannSPCK04
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Thomas Hinselmann, Alexander V. Smirnov, Mikhail Pashkin, Nikolai Chilov, Andrew Krizhanovsky:
Implementation of Customer Service Management System for Corporate Knowledge Utilization. PAKM 2004: 475-486

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