BibTeX record conf/pakm/DelicD00

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@inproceedings{DBLP:conf/pakm/DelicD00,
  author    = {Kemal A. Delic and
               Umeshwar Dayal},
  editor    = {Ulrich Reimer},
  title     = {Knowledge Management in the Service and Support Business},
  booktitle = {{PAKM} 2000, Third International Conference on Practical Aspects of
               Knowledge Management, Proceedings of the Third International Conference,
               Basel, Switzerland, October 30-31, 2000},
  series    = {{CEUR} Workshop Proceedings},
  volume    = {34},
  publisher = {CEUR-WS.org},
  year      = {2000},
  url       = {http://ceur-ws.org/Vol-34/delic\_dayal.pdf},
  timestamp = {Wed, 12 Feb 2020 16:44:32 +0100},
  biburl    = {https://dblp.org/rec/conf/pakm/DelicD00.bib},
  bibsource = {dblp computer science bibliography, https://dblp.org}
}