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"The Effects Of Malfunctioning Personalized Services On Users' Trust And ..."
Patrick Y. K. Chau, Shuk Ying Ho, Yihong Yao (2011)
- Patrick Y. K. Chau, Shuk Ying Ho, Yihong Yao:
The Effects Of Malfunctioning Personalized Services On Users' Trust And Behaviors. PACIS 2011: 40
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