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"Benefits of ITIL Incident Management Process Implementation in one Public ..."

Anel Tanovic, Ajla Cerimagic Hasibovic (2024)

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DOI: 10.1109/MIPRO60963.2024.10569337

access: closed

type: Conference or Workshop Paper

metadata version: 2024-07-22

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Anel Tanovic, Ajla Cerimagic Hasibovic:
Benefits of ITIL Incident Management Process Implementation in one Public Institution in Bosnia and Herzegovina. MIPRO 2024: 1954-1959

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