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"Development of an Evaluation Approach for Customer Service Interaction Models."

Hisashi Masuda, Wilfrid Utz, Yoshinori Hara (2014)

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DOI: 10.1007/978-3-319-12096-6_14

access: closed

type: Conference or Workshop Paper

metadata version: 2020-09-05

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  dblp key:
  - conf/ksem/MasudaUH14
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  - https://dblp.org/rec/conf/ksem/MasudaUH14
Hisashi Masuda, Wilfrid Utz, Yoshinori Hara:
Development of an Evaluation Approach for Customer Service Interaction Models. KSEM 2014: 150-161

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