default search action
"A System Dynamics Approach for Modeling Service Recovery."
Yen-Hao Hsieh (2011)
- Yen-Hao Hsieh:
A System Dynamics Approach for Modeling Service Recovery. ITNG 2011: 851-858
manage site settings
To protect your privacy, all features that rely on external API calls from your browser are turned off by default. You need to opt-in for them to become active. All settings here will be stored as cookies with your web browser. For more information see our F.A.Q.