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"Dynamic Enhancement for Customer Experience by Incorporating Customer ..."

Qi Ye Li et al. (2017)

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DOI: 10.3233/978-1-61499-779-5-860

access: closed

type: Conference or Workshop Paper

metadata version: 2024-05-07

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  dblp key:
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Qi Ye Li, Ching-Hung Lee, Chun-Hsien Chen, Yu-Chi Lee, Fan Li:
Dynamic Enhancement for Customer Experience by Incorporating Customer Experience Journey Map and Service Assembly Concept. TE 2017: 860-867

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