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"Multi-tenant solution for IT service management: A quantitative study of ..."

Larisa Shwartz, Yixin Diao, Genady Grabarnik (2009)

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DOI: 10.1109/INM.2009.5188879

access: closed

type: Conference or Workshop Paper

metadata version: 2017-05-17

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Larisa Shwartz, Yixin Diao, Genady Grabarnik:
Multi-tenant solution for IT service management: A quantitative study of benefits. Integrated Network Management 2009: 721-731

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