"Managing customers' IT capabilities in IT outsourcing over time: A system ..."

Tárcio R. Bezerra, Vera L. C. de Medeiros (2013)

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type: Conference or Workshop Paper

metadata version: 2024-01-16

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Tárcio R. Bezerra, Vera L. C. de Medeiros:
Managing customers' IT capabilities in IT outsourcing over time: A system dynamic approach. IM 2013: 1237-1240

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