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"Managing customer information and knowledge with social media in ..."
Hannu Kärkkäinen, Jari Juhani Jussila, Johanna Janhonen (2011)
- Hannu Kärkkäinen, Jari Juhani Jussila, Johanna Janhonen:
Managing customer information and knowledge with social media in business-to-business companies. I-KNOW 2011: 17
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