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"Development of Segmentation Algorithm for Identifying VOCs (Voice of ..."
Ryohei Kubota et al. (2016)
- Ryohei Kubota, Xinlong Hu, Masaki Shobu, Ushio Sumita:
Development of Segmentation Algorithm for Identifying VOCs (Voice of Customers) with Sales Potential and Those with Negative Attitude at Call Centers. IIAI-AAI 2016: 478-481
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