"User as Customer: Touchpoints and Journey Map."

Camila Bascur, Cristian Rusu, Daniela Quiñones (2018)

> Home

Details and statistics

DOI: 10.1007/978-3-030-02053-8_19

access: closed

type: Conference or Workshop Paper

metadata version: 2023-06-26

- view
  - electronic edition via DOI
  - unpaywalled version
  authority control:
- export record
  dblp key:
  - conf/ihsed/BascurRQ18
- ask others
- share record
  persistent URL:
  - https://dblp.org/rec/conf/ihsed/BascurRQ18
Camila Bascur, Cristian Rusu, Daniela Quiñones:
User as Customer: Touchpoints and Journey Map. IHSED 2018: 117-122

manage site settings

To protect your privacy, all features that rely on external API calls from your browser are turned off by default. You need to opt-in for them to become active. All settings here will be stored as cookies with your web browser. For more information see our F.A.Q.