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"Service level and Value to Customer as key business drivers: a case ..."
Maximiliano Cascini, Manuela Maini, Thiago Barroero (2008)
- Maximiliano Cascini, Manuela Maini, Thiago Barroero:
Service level and Value to Customer as key business drivers: a case studying a leader truck industry. E-Government, ICT Professionalism and Competences Service Science 2008: 245-259

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