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"Business Process Management Systems - Enabling Continuous Improvement in ..."
Heikki Hirvensalo, Jan Holmström, Timo Ala-Risku (2009)
- Heikki Hirvensalo, Jan Holmström, Timo Ala-Risku:
Business Process Management Systems - Enabling Continuous Improvement in Industrial Services. APMS 2009: 636-643
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