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"A Study on Improving Railway Freight Customer Satisfaction Based on ..."

Zhili Yuan (2021)

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DOI: 10.1109/ICVISP54630.2021.00025

access: closed

type: Conference or Workshop Paper

metadata version: 2022-02-21

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Zhili Yuan:
A Study on Improving Railway Freight Customer Satisfaction Based on Improved Kano Model. ICVISP 2021: 94-98

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