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"Serviceology for Smart Service System, Selected papers of the 3rd ..."
Yuriko Sawatani et al. (2017)
- Yuriko Sawatani
, James C. Spohrer, Stephen K. Kwan, Takeshi Takenaka:
Serviceology for Smart Service System, Selected papers of the 3rd International Conference of Serviceology, ICServ 2015, San Jose, CA, USA, 7-9 July 2015. Springer 2017, ISBN 978-4-431-56072-2 [contents]
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