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"Learning-Based Prediction of Conditional Wait Time Distributions in ..."

Mamadou Thiongane, Wyean Chan, Pierre L'Ecuyer (2021)

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DOI: 10.1007/978-3-031-10725-2_5

access: closed

type: Conference or Workshop Paper

metadata version: 2024-04-25

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  - conf/icores/ThionganeCL21
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Mamadou Thiongane, Wyean Chan, Pierre L'Ecuyer:
Learning-Based Prediction of Conditional Wait Time Distributions in Multiskill Call Centers. ICORES (Selected Papers) 2021: 83-106

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