"Service Management Model Based on Lean Service and Systematic Layout ..."

Alex Onaga-Nishimura et al. (2022)

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DOI: 10.1145/3568834.3568853

access: closed

type: Conference or Workshop Paper

metadata version: 2024-06-19

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Alex Onaga-Nishimura, Nicolas De La Rosa-Reyna, Martin Fidel Collao Diaz, Marcos Fernando Ruiz-Ruiz:
Service Management Model Based on Lean Service and Systematic Layout Planning for the Improvement of Customer Satisfaction in an SME in the Restaurant Sector in Peru. ICIBE 2022: 242-249

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