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"Lean Service and BPM to Increase the Efficiency of an Operational Process ..."
Mariela Jacinto, Melissa Rivera, Gino Viacava (2022)
- Mariela Jacinto
, Melissa Rivera
, Gino Viacava
:
Lean Service and BPM to Increase the Efficiency of an Operational Process in the Insurance Sector. ICIBE 2022: 218-222
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