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"On Finding the Voice of the Customer in the Digital Traces of the ..."
Jesús Alcoba et al. (2020)
- Jesús Alcoba, Susan Mostajo, Rowell Paras, Romano Angelico Ebron, Adela Balderas-Cejudo:
On Finding the Voice of the Customer in the Digital Traces of the Michelin-Star Gastronomy Experience: Unveiling Insights for Service Design. IESS 2020: 21-34
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