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"An Evidence Based Analytical Approach for Process Automation: Case Study ..."
Sai Zeng et al. (2011)
- Sai Zeng, Jim Alain Laredo, Sameep Mehta, Himanshu Chauhan, Ashish Verma, Douglas Williams, Beth Browne:
An Evidence Based Analytical Approach for Process Automation: Case Study in Finance and Administration Process Delivery Services. ICEBE 2011: 286-292
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