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"Extracting call-reason segments from contact center dialogs by using ..."

Takaaki Fukutomi et al. (2011)

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DOI: 10.1109/ICASSP.2011.5947625

access: closed

type: Conference or Workshop Paper

metadata version: 2017-05-19

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Takaaki Fukutomi, Satoshi Kobashikawa, Taichi Asami, Tsubasa Shinozaki, Hirokazu Masataki, Satoshi Takahashi:
Extracting call-reason segments from contact center dialogs by using automatically acquired boundary expressions. ICASSP 2011: 5584-5587

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