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"Discovering Business Processes in CRM Systems by Leveraging Unstructured ..."
Rolf B. Bänziger, Artie Basukoski, Thierry J. Chaussalet (2018)
- Rolf B. Bänziger, Artie Basukoski, Thierry J. Chaussalet:
Discovering Business Processes in CRM Systems by Leveraging Unstructured Text Data. HPCC/SmartCity/DSS 2018: 1571-1577
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