"I'm Not a Chatbot: An Empirical Investigation of Humanized Profiles of ..."

Huai-Tzu Cheng, Yang Pan (2021)

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DOI: —

access: open

type: Conference or Workshop Paper

metadata version: 2022-05-04

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  dblp key:
  - conf/hicss/ChengP21
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Huai-Tzu Cheng, Yang Pan:
I'm Not a Chatbot: An Empirical Investigation of Humanized Profiles of Social Media Customer Service Representatives. HICSS 2021: 1-10

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