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"A Matter of Trust? Examination of Chatbot Usage in Insurance Business."
Davinia Rodríguez Cardona et al. (2021)
- Davinia Rodríguez Cardona, Antje Henriette Annette Janssen, Nadine Guhr, Michael H. Breitner, Julian Milde:
A Matter of Trust? Examination of Chatbot Usage in Insurance Business. HICSS 2021: 1-10
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