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"User Experience Study: The Service Expectation of Hotel Guests to the ..."

Yaozhi Zhang, Shanshan Qi (2019)

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DOI: 10.1007/978-3-030-22335-9_24

access: closed

type: Conference or Workshop Paper

metadata version: 2020-10-25

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Yaozhi Zhang, Shanshan Qi:
User Experience Study: The Service Expectation of Hotel Guests to the Utilization of AI-Based Service Robot in Full-Service Hotels. HCI (23) 2019: 350-366

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