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"The Emotional Experience of Inquiry Feedback Delaying in Online e-Commerce ..."

Hao Tan, Wei Li, Jiahao Sun (2016)

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DOI: 10.1007/978-3-319-40093-8_78

access: closed

type: Conference or Workshop Paper

metadata version: 2023-11-17

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Hao Tan, Wei Li, Jiahao Sun:
The Emotional Experience of Inquiry Feedback Delaying in Online e-Commerce Platform Service Design: A Case Study from Chinese Customers. HCI (11) 2016: 788-799

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