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"Bringing Service Design Thinking into the Public Sector to Create ..."

Regina Sirendi, Kuldar Taveter (2016)

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DOI: 10.1007/978-3-319-39399-5_21

access: closed

type: Conference or Workshop Paper

metadata version: 2017-05-24

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Regina Sirendi, Kuldar Taveter:
Bringing Service Design Thinking into the Public Sector to Create Proactive and User-Friendly Public Services. HCI (22) 2016: 221-230

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