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"Analysis of Users' Mental Model and Expectations from Usability and ..."
Renata Zappelli Marzullo, André Ribeiro Oliveira, Adriano Bernardo Renzi (2017)
- Renata Zappelli Marzullo, André Ribeiro Oliveira, Adriano Bernardo Renzi:
Analysis of Users' Mental Model and Expectations from Usability and Information Design Point of View in e-Contracts: A Case of Hotel Reservation. HCI (20) 2017: 784-803
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