"Service Innovation of Physical Bookstores: Applying Service Design ..."

Yu-Hsuan Hung, Hsien-Hui Tang (2021)

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DOI: 10.1007/978-3-030-78645-8_54

access: closed

type: Conference or Workshop Paper

metadata version: 2021-07-29

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Yu-Hsuan Hung, Hsien-Hui Tang:
Service Innovation of Physical Bookstores: Applying Service Design Perspectives to Develop Service Innovation to Enhance Customer Loyalty. HCI (39) 2021: 423-430

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