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"Service Innovation of Physical Bookstores: Applying Service Design ..."
Yu-Hsuan Hung, Hsien-Hui Tang (2021)
- Yu-Hsuan Hung
, Hsien-Hui Tang
:
Service Innovation of Physical Bookstores: Applying Service Design Perspectives to Develop Service Innovation to Enhance Customer Loyalty. HCI (39) 2021: 423-430
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