"Sensing Distress - Towards a Blended Method for Detecting and Responding ..."

Sue Hessey, Will Venters (2016)

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DOI: 10.1007/978-3-319-39396-4_36

access: closed

type: Conference or Workshop Paper

metadata version: 2023-09-30

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Sue Hessey, Will Venters:
Sensing Distress - Towards a Blended Method for Detecting and Responding to Problematic Customer Experience Events. HCI (21) 2016: 395-405

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