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"Performance Monitoring, Supervisory Support, and Job Characteristics and ..."

James Fisher, Karen Miller, Andrew Thatcher (2007)

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DOI: 10.1007/978-3-540-73333-1_7

access: closed

type: Conference or Workshop Paper

metadata version: 2017-05-24

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James Fisher, Karen Miller, Andrew Thatcher:
Performance Monitoring, Supervisory Support, and Job Characteristics and Their Impact on Employee Well-Being Amongst Four Samples of Call Centre Agents in South Africa. HCI (17) 2007: 48-56

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