"Improving the Deployment of IT Service Management Processes: A Case Study."

Marko Jäntti, Julia Järvinen (2011)

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DOI: 10.1007/978-3-642-22206-1_4

access: closed

type: Conference or Workshop Paper

metadata version: 2017-05-21

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Marko Jäntti, Julia Järvinen:
Improving the Deployment of IT Service Management Processes: A Case Study. EuroSPI 2011: 37-48

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