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"New Wine in Old Bottles: Chatbots in Government - Exploring the ..."

Colin van Noordt, Gianluca Misuraca (2019)

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DOI: 10.1007/978-3-030-27397-2_5

access: closed

type: Conference or Workshop Paper

metadata version: 2022-10-02

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Colin van Noordt, Gianluca Misuraca:
New Wine in Old Bottles: Chatbots in Government - Exploring the Transformative Impact of Chatbots in Public Service Delivery. ePart 2019: 49-59

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