""Welcome Old Mate, Deal with It Newcomer" - Web Site Customer Support ..."

Jonna Järveläinen (2006)

> Home

Details and statistics

DOI: 10.1007/3-211-32710-X_44

access: closed

type: Conference or Workshop Paper

metadata version: 2023-09-30

- view
  - electronic edition via DOI
  - unpaywalled version
  authority control:
- export record
  dblp key:
  - conf/enter/Jarvelainen06
- ask others
- share record
  persistent URL:
  - https://dblp.org/rec/conf/enter/Jarvelainen06
Jonna Järveläinen:
"Welcome Old Mate, Deal with It Newcomer" - Web Site Customer Support Evaluation Based on Customers' Experience Level. ENTER 2006: 332-343

manage site settings

To protect your privacy, all features that rely on external API calls from your browser are turned off by default. You need to opt-in for them to become active. All settings here will be stored as cookies with your web browser. For more information see our F.A.Q.