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"Complaints on the Online Environment - The Case of Hong Kong Hotels."

Norman Au, Dimitrios Buhalis, Rob Law (2009)

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DOI: 10.1007/978-3-211-93971-0_7

access: closed

type: Conference or Workshop Paper

metadata version: 2023-09-28

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  dblp key:
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Norman Au, Dimitrios Buhalis, Rob Law:
Complaints on the Online Environment - The Case of Hong Kong Hotels. ENTER 2009: 73-85

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