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"Beyond Substantive Goals - A Framework for Understanding Citizens Need and ..."

Søren Skaarup (2021)

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DOI: 10.1007/978-3-030-84789-0_7

access: closed

type: Conference or Workshop Paper

metadata version: 2021-09-03

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  - conf/egov/Skaarup21
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Søren Skaarup:
Beyond Substantive Goals - A Framework for Understanding Citizens Need and Goals in Bureaucratic Encounters. EGOV 2021: 86-102

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