"Modelling User Behaviour in Online Q&A Communities for Customer Support."

Erik Aumayr, Conor Hayes (2014)

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DOI: 10.1007/978-3-319-10491-1_19

access: closed

type: Conference or Workshop Paper

metadata version: 2025-05-01

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  - conf/ecweb/AumayrH14
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Erik Aumayr, Conor Hayes:
Modelling User Behaviour in Online Q&A Communities for Customer Support. EC-Web 2014: 179-191

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