"Quality of Process ? A Business Process Perspective on Quality of Service."

Rico Knapper, Daniel Poodratchi, Lennart Job (2012)

> Home

Details and statistics

DOI: —

access: closed

type: Conference or Workshop Paper

metadata version: 2013-01-30

- view
  - electronic edition @ aisnet.org
- export record
  dblp key:
  - conf/ecis/KnapperPJ12
- ask others
- share record
  persistent URL:
  - https://dblp.org/rec/conf/ecis/KnapperPJ12
Rico Knapper, Daniel Poodratchi, Lennart Job:
Quality of Process ? A Business Process Perspective on Quality of Service. ECIS 2012: 209

a service of

manage site settings

To protect your privacy, all features that rely on external API calls from your browser are turned off by default. You need to opt-in for them to become active. All settings here will be stored as cookies with your web browser. For more information see our F.A.Q.